Balboa Water Group stands behind the quality and reliability of our products.

Our limited warranty is provided exclusively to our direct customers, including OEMs and distributors. Warranty coverage does not extend directly to dealers, service providers, or end consumers.

Spa manufacturers and distributors establish their own warranty terms, which may differ from those provided by Balboa Water Group. As a result, warranty coverage, duration, and conditions may vary depending on where the product was purchased.

If you require warranty assistance, please contact the spa manufacturer or the company from which you purchased the product. All warranty claims must be initiated through the original purchasing channel.

For direct Balboa customers, warranty coverage and claim procedures are governed by Balboa Water Group’s Limited Warranty Policy and applicable customer agreements.