News
August 19, 2026
Behind the Build - Distribution Team
When a hot tub manufacturer needs the components that help bring a spa to life, having the right products is only part of the equation. Those products also need to get where they’re going.
Behind the scenes at Balboa, a dedicated distribution team helps keep products moving to customers around the world. From receiving components to preparing outbound shipments and responding to urgent orders, the team plays an important role in supporting Balboa customers.
In our latest video, we introduce you to some of the people behind that process and show how teamwork and a commitment to customer service help move Balboa products from our facilities to their next destination.
Every outbound shipment has a destination and a customer counting on it. That matters when the products being shipped are part of a much larger hot tub system. Balboa provides a broad portfolio of products for the hot tub industry, giving OEM partners access to multiple component categories from a single source.
Balboa’s hot tub product portfolio includes:
- Control systems
- User interfaces
- Heat pumps
- Water care products
- Connectivity solutions
- Audio and lighting
- Hot tub enhancements
- Retrofit kits
For hot tub manufacturers, this breadth of products provides more choices and flexibility while helping simplify sourcing across multiple areas of the spa.
One of Balboa’s core product categories is its line of hot tub control systems. Balboa has produced more than 10 million control systems, with its current BP Series offering solutions for different hot tub configurations. These systems support features and accessories that allow hot tub manufacturers to configure experiences for different applications and customer needs.
Explore Balboa Control Systems
A great hot tub experience depends on more than one component. Balboa’s product portfolio extends beyond control systems to include user interfaces, pumps, lighting, water care, and other technologies designed for the hot tub industry. Balboa’s user interface portfolio, for example, ranges from push-button controls to full-color and touchscreen interfaces, including the SpaTouch™ family.
Explore Balboa User Interfaces
Together, these product categories give hot tub manufacturers access to a broad range of components and technologies from Balboa.
Balboa is also bringing technology to another important part of the hot tub experience: water care.
Purezone® is Balboa’s automated spa water testing solution designed to make maintaining hot tub water easier. Purezone uses an optical system to measure key water parameters, including pH, free chlorine, total alkalinity, and temperature. Through the Purezone mobile app, users can view water quality information, receive alerts, and access personalized treatment recommendations. Purezone can perform daily automated testing and on-demand testing, helping take some of the guesswork out of spa water maintenance.
From the systems that control the hot tub to technology that helps manage its water, Balboa continues to develop solutions across the hot tub experience.